One place for
your customers to love your business.

TABLE’s all-on-one customer experience (CX) features brings every customer channel and interaction to one seamless, single interface. Great for your agents, even better for your customers.

Collaborate

Every channel, accessible anywhere your customers are, in one unified view

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Experience

Seamless, pre-made interactions like chatbots, agreements, and payments

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Schedule

Appointments, calendars, and time settings for agents and teams

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Manage

Report, analyze, control permissions, and keep it all secure and encrypted

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Integrate

Connect to TABLE with iOS or Android apps, embed in-app, or with our SDK

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Collaborate

Live Chat

Make it painless for customers to get help with Live Chat on your website or mobile app. Connect instantly, or route to the right team, by automatically qualifying and scale-up service with helpful Agent tools and customer details.

Voice and Video Calls

Create a stronger connection with voice and video. With one tap, start a voice or video call and change the dynamic of the conversation. Calls require no phone numbers, hardware, or additional apps to install for customers or agents.

Screen Share

When the important information is on your screen, you can’t communicate that in live chat, voice or video. Instead, instantly share your screen for faster technical help, seamless product demos, or convenient presentations.

Group Messaging

Need answers, or a second opinion? TABLE Conversations are designed for small groups to communicate quickly via chat, voice, and video. Customers can invite anyone via email or a shared link, and agents can invite their teammates.

Media Files

Sharing media with your customers has never been easier. TABLE supports multiple media formats, including files, docs, and video links. View PDFs right in the Conversation and access all saved Media in the media library.

Experience

Launch Anywhere

With unique links for each Experience, businesses can captivate customers with tailored messaging for just about any situation or location. TABLE is unlike other tools, where basic chat widgets are limited to a specific webpages.

Chat Bots

Customize your automated digital marketer, sales rep, or private concierge. Bots can gather customer info, route to the right team, schedule appointments, accept agreements, and collect payment details securely in the Conversation.

Transactions via Stripe

Create a seamless and secure payment experience for both one-time or recurring billing using our Stripe integration. Just connect your Stripe API Key to start collecting payments directly in your Live Chat or Bot experiences.

Agreements

Simplify your agreements and contract process with automated Experiences that can be activated in-app, sent via email, or triggered by an Agent. Agreements are added to the customer profile and the files stored in the library.

Lead Generation

Bottlenecking your leadflow with forms that don’t convert? Use conversational marketing to engage visitors and gather contact info, then seamlessly sharing content, your meeting calendar, or direct access to your live chat support.

Outbounds

Shoppers are more likely to become loyal customers of businesses that offer personalized messaging. TABLE Campaigns target and send personalized messages that connect customers directly to Experiences or your team.

Schedule

Appointments

Allow leads and customers to schedule appointments for sales calls, consultations, support…or anything else! Add filters (needs, location, etc) and Office Hours so customers will only book the right person at the right time.

Calendar

Appointments are powered by a robust calendar system that is connected across for both Agents and their Crews. This makes it easy to schedule multiple user’s availability when managing a high volume of different appointment types.

Office Hours

Agents and teams need to take breaks, or sleep, which is why setting your Office Hours prevents any issues with your Appointment bookings. Customers are only shown the times you are actually available to connect.

Appointment Options

Do you take appointments at multiple locations, offer different service types, or support a large product catalog? Create custom options before showing an appointment form to ensure they are booking the right service.

Manage

Reporting

Team leads can track the performance of agents, experiences, conversations, contacts, appointments, and payment history in our Reporting dashboard. Slice reports by time frame to see progress and make better CX decisions.

Agent Permissions

Not all conversations are equal. Keep conversations secure with both agent and team access permissions, so conversations with TopSecret or VIP accounts don’t get mixed up with your everyday customers.

Data Encryption

Security is a core belief at TABLE and our platform has the highest level of security available. Data is secured at-rest and in-transit up to NIST standards (starting at SHA256). Data between the client and the server is encrypted via SSL.

Whitelabel

TABLE can be white labeled and customized to fit your company’s needs. Upload your logo, choose a name for your Bot, remove TABLE branding, and change the platform's primary color to fit the look and feel of your brand.

Integrate

Retail API

For retail and ecommerce companies, integrate TABLE with your product catalog so your customers can co-shop with their friends and family, saved items to wish lists, and engage with product experts right on the Conversation.

iOS and Android

Our iOS and Android apps allow your teams to connect with customers from the conveniences of their devices. TABLE mobile apps allow agents to chat live, make voice and video calls, and trigger Experiences from anywhere.

SDK

Create a seamless experience between your website and your registered app users with our mobile SDK. Whether your app is public or private, natively embed TABLE directly in your app for iOS and Android devices.

Ready to transform your customer experience?

Experiences matter more than ever for your customers. Let us show you how to deliver the best ones possible with a personalized demo by our incredible team of customer experience advisors. 

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