Delight Your Customers with Excellent Retail Experiences
Offer your customers an amazing retail experience that blends digital and physical shopping. TABLE’s unified chat interface gives retailers the tools to provide co-shopping, on-demand experts, seamless checkout payments, and targeted campaigns to send the right promotion every time.
Shop and decide together
Give customers a better retail experience when shopping online – especially if they want to shop with someone or a group. Customers can co-shop by inviting their friends and family to browse products, create wish lists, and checkout directly within a TABLE Conversation.
A retail experience is digital AND physical
From print ads to social media, create a unified experience for your customers with TABLE’s CX tools and APIs. TABLE Experiences can be context-specific so no matter what their source, interested customers can get the right information. Easily provide compelling product details with images or embedded YouTube videos right in the Conversation.
Trends in Retail Experience
of customers find customer experience more important than price when it comes to making a purchase.
of consumers surveyed said they desired some kind of support during their online shopping journey.
of consumers use multiple channels to shop.
of adults said they end up spending more money when they shop with friends.
Give shoppers the confidence they need to make a purchase. Let customers connect with your network of product experts in seconds via chat, voice, video, or screen share. Segment your experts by department, skills, and availability so customers can instantly access the knowledge they need.
Send Better Campaigns
Email is still the best marketing investment. Instantly deliver high performing offers with Outbound Campaigns that connect customers directly to your products or a sales person. Define your Segments using Custom Attributes and send successful one-time or ongoing email campaigns.
Easily Book Appointments
The retail experience for private appointment booking relies on filling valuable time for your customers and your team. Let customers easily schedule online or in-person appointments with calendars built right in to the Conversation.
Accept Payments Seamlessly
Customers can browse, save items, and checkout right in the Conversation with our fast and secure Stripe integration. An instant connection to your product catalog using the TABLE Retail API will provide a seamless shopping experience in the Conversation.
Ready to transform your retail experience?
Connect with our CX Experts and we’ll show you how TABLE’s suite of features can help retailers provide a frictionless shopping experience for their customers.