Retail

Be where your customers are

Wow your customers with a personalized retail experience that blends the best of digital and in-store shopping.

Attract Delight Retain Promote
Stand out from the crowd Make them say WOW Beyond the sale From Customer to advocate

Make your product stand out with an eye-catching QR code right on the packaging. This scannable code can show customers videos of the product in action, collect their information for targeted promotions, or even offer a discount.

Anticipate how your customers want to shop, in-person and online. Use a smart digital assistant to answer FAQs or bring in live experts to help. TABLE also lets customers co-browse with friends and family using features like video chat and screen share—your experts can join in the conversation too. Customers can even check out through that same interface.

Keep communications open with your customers to build brand loyalty. Through TABLE, you can allow customers to register their products, provide how-to videos and installation instructions, and quickly answer any questions to mitigate returns.

Reach out to customers about new products, restocks, sales, discounts, exclusive content, and more. You can also ask customers for feedback, incentivize them to leave a rating or review, and thank them when they do!

Trends in retail experience
%

of U.S. consumers shop more with brands that offer consistent experiences in store and online.

%

of consumers are omnichannel shoppers who use multiple channels during the shopping journey.

%

of buyers are willing to pay more for a great customer experience.

%

of consumers are more eager to buy from digitally innovative retailers.

Let customers co-shop online.

Give your customers the in-person retail experience by letting them co-shop together online. Customers can invite their friends and family to virtually browse products, create shared wish lists, consult an expert, and check out, all directly within the same TABLE conversation.

Create a retail experience that blends digital and physical.

Whether a customer comes to you through a print ad, an online search, or a social media post, TABLE will create a dynamic, context-specific conversation tailored to them. Create a media-rich experience with compelling product details, embedded videos and images, and more, all in one place.

Provide on-demand expertise.

Let customers instantly connect with your team of experts via live chat with voice, video, and screen-share options. Using behind-the-scenes tools to segment your experts by department, specialty, and availability, TABLE will automatically route customers to just the right person.

Craft better campaigns.

Email is still a powerful marketing tool. TABLE lets you customize one-time or ongoing email campaigns that can include special offers, recommended items, product promotions, and options to connect directly with a salesperson.

Make booking appointments easy.

Let customers easily schedule time with your experts themselves. Using calendar tools built right into the conversation, customers can book virtual or in-person appointments with just a few clicks.

Accept payments seamlessly and securely.

Customers can browse, add items to their cart, input their payment information, and check out, all without ever leaving the conversation. TABLE’s Stripe integration is fast and secure, allowing for easy one-time and recurring payments.

See how TABLE can help you.
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